Last Updated: August 30, 2019

We are committed to preserving the privacy of all individuals who use our websites, applications, tools, or products (“Services”) and provide us their information. Accordingly, this Privacy Policy is designed to help you understand how your personally identifiable information (“personal information”) is collected, used and disclosed when you engage with us.  Before registering, submitting any content or personal information, or otherwise engaging with us, please make sure that you read this entire Privacy Policy as well as our Terms of Use (our “Terms”).


This Privacy Policy applies to the personal information you provide when using our website and related content (“Website”) or submitting information in the course of using our Services. In the course of engaging with us, you may use a third party’s intellectual property, tool or resources (e.g. for payment processing), and such third party’s privacy policy may also apply to you. We encourage you to read and review each privacy policy that applies to you as our Privacy Policy terms may differ from the terms contained in third parties’ privacy policies. 


You are under no obligation to provide personal information, with the caveat that your refusal to do so may prevent you from using certain portions of the Website or certain aspect of our Services. Toy Exchange does not collect, use or disclose personal information without your consent, except as required by law or as set out below.

Toy Exchange will identify the purposes for which personal information is collected at or before the time it is collected. If Toy Exchange seeks to use personal information that has been collected for a purpose not previously identified, it will seek your consent prior to use, unless it is otherwise required by law.

If you have any objections to the terms in this Privacy Policy, you should not use our Services or provide us with any of your personal information. If you have any hesitations or are unsure about any of the terms, please contact our Privacy Officer at




1. Information You Provide

We collect the personal information that you provide to us, which may include, but is not limited to:

  • basic personal information, including your name and contact information;

  • information about third parties with whom you are sharing content using our Services; 

  • information collected in a dispute resolution if applicable; and

  • any feedback you provide regarding our products and Services.


Collection of this personal information is necessary for us in order to execute upon your preferences. 


2. Automatic Information

We may collect and store anonymous information (“Automatic Information”) about you as you engage with our websites, applications, tools, or products. This information may be collected using various technologies including, without limitation, cookies, Internet tags and navigational data. Some of this information is automatically transmitted to us through your browser, such as the URL that you just visited, the browser version that your computer uses, and the date. “Cookies” are alphanumeric identifiers that are stored on the device with which you access the Services. These cookies allow us to adjust our Services to meet your personal browsing preferences. If your browser is not set to allow cookies, you may not have access to all areas or features of the Website.




  1. Scope of Information Use


To accomplish any of the purposes listed below, we may combine personal information, Automatic Information, and non-personal information collected through your use of our Services. This information may be used in a variety of ways including, but not limited to:

  • to connect you to members of our team;

  • to enforce our Terms;

  • to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches;

  • to collect data on our Services;

  • to improve our Services;

  • to contact you for the purpose of marketing, promotional offers, updates and any other purpose set out in our Privacy Policy and as permitted by the preferences you have indicated;

  • personalize your experience while using our Services; and

  • to provide you with any additional information you may request.


Except as set forth above, your personal information will not be provided to any other users of our Services.


2. Automatic Information

We may aggregate, evaluate and use Automatic Information in order to help improve our Services. We may use cookies, IP addresses or other Automatic Information to analyze trends, administer the Services, track your website navigation and gather broad demographic information. Automatic Information will not be published or made public through our Services.


We reserve the right to use personal information and Automatic Information as set forth in our Terms, if applicable.




1. To Help with Business Operations

We may disclose your information to our representatives, affiliates, suppliers or other third parties with which we do business (our “Business Partners”) when it is deemed necessary for our business operations. For example, from time to time, we may engage companies or individuals for certain services on our behalf including, without limitation, conducting audits, performing legal services, processing credit card payments, collecting feedback, and providing customer service. Our Business Partners and any other third-party service providers will only have incidental access to personal information to the extent required to perform their services. They are prohibited from the use of your personal information for any purpose other than assisting with our business operations.

2. Safety and Security

We may disclose your information as necessary to protect the safety or security of users of our Services, to detect and prevent fraud or abusive behaviour, or when otherwise required or permitted by law.

3. Transfer or Sale

In the event that we sell, transfer or otherwise dispose of our business to an affiliate, successor, assign or other third party entity, we may disclose personal information. Our business may wish to sell or buy subsidiaries or business units, in which case such a transaction may require that customer information, including personal information, be transferred as a business asset. However in the event that such a transaction occurs, any customer information will remain subject to the terms of any pre-existing Privacy Policy.

4. Legal Requirement

We may disclose your information, if required, to:

  • supervisory authorities, tax authorities, police and other regulatory authorities as required by law or in response to a subpoena, court order, or other legally valid inquiry or order;

  • to either prevent/minimize a criminal offense or to protect a person’s rights and personal and or financial health; and

  • an intellectual property rights owners or such party’s representative if a room ad may be considered, in good faith by such owner, to violate owner’s rights; provided however the owner will be required to enter into an agreement to limit the use of the personal information provided only for purposes of the possible violation of an intellectual property right. 


5. Consent

In addition to permissions already granted under this Privacy Policy by you, we may provide, disclose or transfer your personal information with your consent provided either as a part of the Services or in writing by you otherwise.



1. Protection. In order to help prevent unauthorized access to, maintain data accuracy and ensure the correct use of your information, we have put in place commercially reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect through our Services. That said, we cannot guarantee that information provided to us through our Services will remain private, or that the information you transmit to us over the Internet will not be intercepted.


2. Storage. Your information is currently stored in Canada as well other jurisdictions in which our Services’ technology platform resides. However, we retain the right to transfer your information to an affiliate or third party to protect the information or for internal business reasons as we see fit. BY AGREEING TO THIS PRIVACY POLICY, YOU AGREE AND CONSENT TO US DOING SO WITHOUT YOUR FURTHER CONSENT.


3. Identification. To help prevent unauthorized access to your personal information you are responsible for keeping the username and password (collectively, “ID”) that you receive upon registration with our Services private and confidential. You are solely responsible for preventing the unauthorized use of your ID.  If you suspect that your information has been compromised or that your account has been accessed without your consent, please contact our Privacy Officer immediately at


4. Retention. We may store your personal information for up to one (1) year from the date of collecting such personal information, or until the agreement which governs your use of the Services is terminated, whichever period may be longer. We will use commercially reasonable efforts to delete your personal information and any other information you may have provided to us in a reasonable time frame.




Should you submit an inquiry through our Services, or otherwise communicate with us electronically, you consent to us responding to such inquiries electronically. We cannot guarantee that information that we send to or receive from you over the Internet will not be intercepted. 




You can access and modify your personal and account information using the tools provided in our Website. We will not modify your personal or account information. At any time, you may request access to your personal information by contacting our Privacy Officer at We will respond to your request within a reasonable time period, and process it “as appropriate under applicable law”. Your request may be subject to a processing fee as allowed under law.  



We reserve the right to change this Privacy Policy, and any other policies and procedures concerning our practices for managing personal information, at any time without prior notice to you. If this Privacy Policy is modified, we will post the most current version to our Website, We will also post a notice of the change on any applications for four (4) weeks after any changes are made. At the top of the modified Privacy Policy we will include the date upon which it was last updated. Any changes that are made to this Privacy Policy will apply to both personal information that we hold prior to the effective date of the amended Privacy Policy and to any personal information collected on or after such effective date. Our successors and assigns may collect and use your personal information for substantially similar purposes as described in this Privacy Policy.



Any questions, comments or concerns relating to this Privacy Policy, and any requests to correct or access personal information collected during your use of the Services, should be directed to:


Toy Exchange Club Inc.

Attention: Privacy Officer       


© 2019 Toy Exchange Club, Inc.

Ontario, Canada

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